The following sub queue updates are supported for Offices:
- Add Office: If an office is added, and you are the POE, this would be published to your sub queue. Should the record already exist in GrowthZone, the office record will be updated with the information received.
- Change Office: A change office will be published to your sub queue, whether you are the POE or a secondary association. If the office record does not exist in your GrowthZone database, it will be processed as an Add.
- Drop Office: If a drop office is received via the sub queue, GrowthZone will update the office's status to I (Inactive). NOTE: If the status sent via the sub queue is T (terminated), GrowthZone will process this as a change.
- Transfer Office: If a transfer office is received, this indicates to the POE that they are no longer the POE. The M1 information will be updated, and locked down. A subsequent update may be received, indicating that the office is now a secondary office record.
Which data is updated in GrowthZone via the sub queue is dependent on whether or not you are the POE for the office
If you are the POE AND the office exists in your GrowthZone database: All changed values from the record will be changed in GrowthZone. This includes any of the profile contact information, as well as the M1 data. Sync with M1 is left unchecked.
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IMPORTANT: GrowthZone will NOT over-write existing profile information. For Example:
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- An address is provided via the subqueue, GrowthZone will compare the address to an existing profile address.
- If the address is a match to an existing address, the address will not be added to the record.
- If the address does not match an existing address, GrowthZone will add the new address on the profile tab.
- If the address is tied to the M1 record, for example, as the preferred mail or preferred publication address, this will be updated on the Real Estate tab.
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IMPORTANT: GrowthZone will NOT over-write existing profile information. For Example:
If you ARE the POE and the office does NOT exist in your GrowthZone database
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- A new record will be added to your GrowthZone database. Sync with M1 will not be enabled.
If you are NOT the POE and the office DOES exist in your GrowthZone database:
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- GrowthZone will update changed values for M1 information ONLY. Address, phone, emails will NOT be changed on the Profile tab. NOTE: Name changes will also not be updated.
If you are NOT the POE and the office does NOT exist in your GrowthZone database (Rare)
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- If the office does not exist in GrowthZone, and is provided via the sub queue with a status of Active, GrowthZone will create a new record. Best practice is to NOT enter records directly into M1. Sync with M1 will not be enabled.
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IMPORTANT: One key update would be if the POE is updated. The AOR could now be the POE or no longer the POE (which would then put in a Secondary office). Sync with M1 will automatically be unchecked if the POE is changed to something other than your association. |
The table below describes the fields that are processed through the sub queue for offices.
| FIELD NAME |
| OFFICE ID |
| FRANCHISE ID |
| PARENT COMPANY ID |
| OFFICE BUSINESS NAME |
| OFFICE CORPORATE NAME |
| STREET ADDRESS 1, STREET ADDRESS 2, STREET ATTN/CARE OF
STREET CITY, STREET STATE STREET ZIP, STREET ZIP + 6 NOTE: This will become a new address in GrowthZone if it does not already exist in the database. |
| MAIL ADDRESS, MAIL ATTN/CARE OF, MAIL CITY, MAIL STATE, MAIL ZIP, MAIL ZIP + 6 NOTE: This will become a new address in GrowthZone if it does not already exist in the database. |
| OFFICE AREA CODE, OFFICE PHONE NOTE: This will become a new office phone number in GrowthZone if it does not already exist in the database. |
| OFFICE FAX AREA CODE, OFFICE FAX NUMBER NOTE: This will become a new office fax number in GrowthZone if it does not already exist in the database. |
| OFFICE STOP FAX FLAG |
| E-MAIL ADDRESS NOTE: This will become a new email address in GrowthZone if it does not already exist in the database. |
| ADDITIONAL PHONE AREA CODE, ADDITIONAL PHONE NUMBER NOTE: This will become a new phone number in GrowthZone if it does not already exist in the database. |
| WEB PAGE ADDRESS NOTE: This will become a new web page address in GrowthZone if it does not already exist in the database. |
| DISTRICT |
| OFFICE TYPE |
| TAX ID |
| CORPORATE LICENSE |
| MAIN OFFICE ID |
| BRANCH TYPE |
| BILLING OFFICE ID |
| OFFICE CONTACT-UNLICENSED |
| OFFICE CONTACT-DR |
| JOINED DATE (NAR) |
| STATUS |
| STATUS DATE |
| ON ROSTER |
| STOP MAIL |
| NM SALESPERSON COUNT |
| OFFICE PRIMARY INDICATOR |
| MLS ONLINE STATUS MLS ONLINE STATUS IS NOT UPDATED |
| MLS ONLINE STATUS DATE MLS ONLINE STATUS IS NOT UPDATED |
| POINT OF ENTRY ID |
| MLS ID |
| PRIMARY STATE CODE |
| JUNK MAIL FLAG |
| OFFICE CONTACT-MANAGER M1 ID |
| OFFICE FORMAL NAME |