Before You Begin:
- You must have the Real Estate Edition enabled and the MLS Standard Integration configured for your association.
- Not all fields below may be applicable — the data your MLS consumes depends on the MLS you are using.
- Staff permissions to view and edit agent contact records (Profile and Real Estate sections).
Step-by-Step Instructions
The table below describes the data made available to the MLS using standard integration. Not all fields may be applicable as this is dependent on the MLS you are using.
- To review your MLS integration configuration, go to Settings, Real Estate Edition section, click MLS Settings.
- Open an individual agent’s contact record to confirm the source fields. The fields marked Profile Tab below are found on the agent’s Profile tab, and the fields marked Real Estate Tab are found on the agent’s Real Estate tab.
- Use the reference table below to verify that each field the MLS requires is populated. Fields marked with an X in the Required column must be present for the agent to sync successfully.
| Field Name | Description | Required |
| Profile Tab | ||
| First Name | Agent First Name | X |
| Last Name | Agent Last Name | X |
| Middle Name | Agent Middle Name | |
| Common Name | Agent Common Name | |
| Address 1 | Default Agent Address Line 1 | X |
| Address 2 | Default Agent Address Line 2 | |
| City | City of Default Agent Address | X |
| State | State of Default Agent Address | X |
| Postal Code | Zip Code of City of Default Agent Address | X |
| Phone (Primary) | Agent Phone Number (Default) | |
| Phone (Home) | First Agent Phone Number marked as "Home" | |
| Phone (Cell) | First Agent Phone Number marked as "Cell" | |
| Fax Phone number | First Agent Phone Number marked as Fax | |
| Email Address (default) | Agent Email address marked as Default | X |
| License | Agent State License Number and/or State | |
| Real Estate Tab | ||
| MLS ID | The MLS ID for this agent | X |
| MLS Office ID | MLS ID for the agent's main office | X |
| MLS Status | Active / Inactive | X |
| Member Type | The Member Type of the Agent. (1) | |
| Security Class | MLS access level for the agent. (2) | |
| Preferred Phone | The phone number the agent prefers to use | X |
| Login | Preferred Username for MLS login | |
| Password | Initial Password for MLS login | |
(1) This is sometimes referred to as the Agent Type and is specific to the MLS. It does conform to the RESO standard naming convention so you may not see this exact same name in your MLS software. During your conversion this mapping is established. The full list is below; visibility may vary depending on agent/office role.
- Assistant
- Association Staff
- Designated REALTOR Appraiser
- Designated REALTOR Participant
- Licensed Assistant
- MLS Only Appraiser
- MLS Only Broker
- MLS Only Salesperson
- MLS Staff
- Non-Member/Vendor
- Office Manager
- REALTOR Appraiser
- REALTOR Salesperson
- Unlicensed Assistant
(2) This refers to various access roles you may with your MLS Software. Often used to determine if the agent has access and what kind of access - Admin, Edit, Read-only, Listings updates, etc. This list of values is determined by your MLS vendor.
Common Pitfalls
- Missing a required field: If any field marked with an X in the Required column is blank on the agent’s record, the agent may fail to sync to the MLS. Confirm all required Profile and Real Estate fields are populated before expecting data to appear.
- Assuming every field maps: Not all fields are used by every MLS. Which fields are consumed depends on the MLS you are integrating with, so an unused field is not necessarily an error.