Send Event Invitations – GrowthZone Support Portal

The Goal: Send and resend event invitation emails to your contacts directly from an event in GrowthZone.

Before You Begin:

You need staff permissions to manage events and send email.
Have your event created with its details entered on the event's Overview tab.

Go to Events & Learning, Events section, click All Events, then open the event you want to send invitations for.
Click the three dots at the top of your event.
Select Send Event Invite Email.
This will trigger the Send Email window with the Event Invite template already selected.

The template includes event-specific information, as you have it entered on the event's Overview tab. You may edit the email in the Send Email window prior to sending as needed, or customize the template to meet your specific needs. See Create and Manage Email Templates for further instructions.
If you want to schedule the email to be sent at a future date, enter a date in the Delay Delivery Until text box. See Schedule an Email for more information.

IMPORTANT: Regardless if the scheduled email is using a dynamic list tied to a report OR a static list, recipients will be those on the list at the time the email is sent out.
If you have previously sent an Event Invite, you can select to Exclude Already Registered (if a contact has already registered for the event), Exclude Declined (if a contact declined the previous invitation), and/or Exclude Previously Invited (if the contact has already received an invitation).
Once the email has been sent you can View Email Delivery Statistics to see bounce rates, open rates, and other email delivery information.

Common Pitfalls

Sending to a stale list: Recipients are resolved when the email actually sends, not when you schedule it. If you use a dynamic list, double-check who qualifies right before the scheduled send time.

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