Before You Begin:
- You need access to Settings and permission to manage Website configuration.
- Directory Display Settings control what information about a business or individual is displayed if you choose to publish a directory of members to your website. You may, perhaps, have different levels of listings based on membership type. A basic level might include just a business name and a logo, whereas an enhanced listing may include photo galleries, videos, maps, etc.
- A default directory listing, Standard Listing, is seeded in the database upon setup. You can use this as designed or customize it to meet your needs. To see how your selections will impact the display in your directory, see Understanding the Directory Display Options.
Step-by-Step Instructions
Use the following procedure to set up your Directory Listing Types:
- Go to Settings, Website section, click Directory Display Settings. A list of the Directory Display Settings currently configured in your system will be displayed. NOTE: Standard Listing and Deluxe Listing are seeded into your database by default. The Standard Listing is used as the default when you create Membership Types.
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Click Add.
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On the Add/Edit Directory Display Settings screen, configure the following:
- Name: Provide a name for the Directory Display Settings.
- Description: Provide a description of the Directory Display Settings.
- Rank/Priority Placement: This setting allows you to dictate where organizations that are assigned to this directory listing will be displayed in the directory. Entering a value of 1 will place it at the top of the directory; entering a value of 255 will place it at the bottom of the directory. NOTE: If your directory is set up to display alphabetically, alphabetically will "trump" this priority setting.
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RECOMMENDED: Click the Advanced Options check box for additional configuration options.
- Show Individual Details: Select which details for your individuals/agents will be displayed when this directory display setting is used.
- Show Contact Details: These settings are used for organization and individual based memberships. Select the checkbox for each piece of contact information you wish to display. When selected you will then choose type(s) that should be displayed. For example: Select Phone Number and you will choose from Work, Home or Other — which address, phone, and email information you would like displayed. IMPORTANT: If you are choosing a particular type of contact information (for example, toll free phone number) you MUST ensure that you have also identified the information of the appropriate type on the profile tab for the contact. If you are adding an address, but Google is not showing the address on their maps, try an abbreviation OR try the whole spelling of the street name. For example: TRY 123 Main Place OR 123 Main Pl.
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Show Custom Fields: Select the custom fields you want to display in the directory. The drop-down list will display the fields that have been configured for Directory Listings.
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Display Additional Contacts:
- Primary Contact/Organization: For an organization, check this option if you wish the primary contact of an organization to be identified with a banner. The individual must also be set as the primary with the organization AND set to display in directory. For individuals, check this option if you wish to display the individual's primary business in the directory. For an individual, select this option if you wish to identify the individual's primary organization with a banner.
- With Membership: Select this option if you wish to display, within an organization listing, only those contacts who have an active membership.
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Related: If selected, contacts related to the organization will be displayed on both the directory search results and on the organization's information page.
- If the individual does not have a listing in the directory and you search for the organization/business, the individual will not display as a result in the search bar; if you select the search result for the organization/business, the person will display as a related contact within the organization/business listing.
- If an individual does have a listing and you search for the organization/business, OR if you search for the individual, both the organization/business and the individual display in the search bar; you can select either result and go to the respective listing.
- NOTE: At the individual contact level a selection may also be made to include or exclude an individual contact from displaying on the directory. See Add Individual Contact for further information on configuring show-related contacts individually.
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NOTE: The directory search bar looks through:
Contact Name / Alt Display Name
Description (NOT search description)
Keywords
Highlights
Related contacts (If show 'as related in directory' is turned on + display level set up properly)The directory search bar does not look through anything else including categories, custom field data, website, state/location.
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Options:
- Use Contacts Website for Listing page: Select this option if you wish to link directly to a contact's web page (vs. their page in your directory). Applicable only when assigned to a public directory (not available in the Hub).
- Open Links in New tab: Select this option to allow the user to access the new page, but not close the directory.
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Show:
- Public Web Content: Enable this option if you wish to display icons on the member's directory page when they have posted web content (i.e. job postings, hot deals, etc).
- Membership Type: Select this option if you wish to display the members' membership type.
- Search Logo - If selected, the contact's primary image will be displayed when the directory is searched.
- Search Description: If selected, and using V1 directory, the short description will be displayed in the directory list. If using the v2 public modules, this setting has no impact.
- Gallery: If selected, the member may display a gallery of photos on the web page.
- Map: If selected, the location of the organization will be displayed on a map on the web page.
- Video: If selected, the member may display a video on the web page. NOTE: At this time, only links to regular YouTube or Vimeo videos are supported. YouTube Shorts type videos WILL NOT WORK. It must be a full YouTube video and NOT a Short.
- Highlights: If selected, a highlights section will be displayed on the web page. This is generally used for a bulleted list to identify member features.
- Bio/Description: If selected, the Bio from a contact's More Info tab will be displayed.
- Show Membership Type: Select this option if you want to display a contact's membership type in the directory.
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Retargeting
- Google Tag Manager Container ID - Enter the Container Id you were provided on installation of Google Tag Manager. Google Tag Manager is a free tool that makes it easy for marketers to add and update website tags -- including conversion tracking, site analytics, remarketing, and more -- with just a few clicks, and without needing to edit your website code.
- Click Done.
Common Pitfalls
- Contact info won't display: Choosing a contact type (e.g., a toll-free phone number) under Show Contact Details has no effect unless the matching information is also entered on the contact's profile tab.
- Priority ignored: If your directory is set to display alphabetically, the alphabetical order overrides the Rank/Priority Placement value, so listings won't sort by the number you entered.