What this does: Confirms your GrowthZone Pay (GZ Pay) gateway is fully verified, so it is no longer on hold and you can receive payouts.
Applies to: GrowthZone staff with access to Finance billing settings. Your GZ Pay gateway must already be set up (see Set Up GrowthZone Pay).
Before you start: Nothing else needed.
Time needed: About 2 minutes.
Until the payment gateway has been properly verified it may be on hold, preventing you from receiving payouts. To verify the status of the gateway setup:
Check the gateway status
- Click Settings in the left-hand rail.
- Go to Finance, Administrative section, click Billing Settings and select Payment Gateways.
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In the Additional Information column, you will see the following to indicate the status of the gateway:
- Verification Complete: This will indicate (yes/no) if the required verification by Stripe & GrowthZone have been completed.
- Charges Enabled: This will indicate (yes/no) whether charges may be processed through the gateway.
- Transfers Enabled: This will indicate (yes/no) whether transfers to your bank account have been enabled.
- Bank Account: This will indicate (yes/no) whether your bank account information has been successfully verified.
- Resolve any outstanding Stripe verification if one of these values still shows “no.”
NOTE: When the gateway is verified, an email notification will be sent to those staff who have subscribed to the GrowthZone Pay Account Update Completed notification.
Common pitfalls
- Assuming the gateway is active before verification finishes: If Verification Complete, Charges Enabled, Transfers Enabled, or Bank Account still show “no,” the gateway is on hold and you will not receive payouts. Complete any outstanding Stripe verification before relying on the gateway.