The Goal: Configure your Forum Notifications so you control when you receive email about changes to the forums or topics you are watching.
Before You Begin:
- You must be logged into the Info Hub forum.
- Know which forums and topics you are currently watching — see your full list by logging into the Info Hub, then clicking the "Watching" filter on the top right side of the forum.
- Select Forum Preferences to check or change your Email Frequency and your Forum and Topic level email preferences.
Step-by-Step Instructions
- Click Forum Preferences in the top right box on the page.
- In the Forum Notifications section you will find a selection for Email Frequency, then options for the Forums and Topics you are currently watching.
- Adjust the email frequency to your preference. If you are watching a Forum, email notifications on new topics and comments will be sent accordingly.
- None: the Forum will not email any notifications.
- As it happens: the Forum will email a notification immediately.
- Daily: the Forum will send a summary notification of that day's activities.
- Monthly: the Forum will send a summary notification of that month's activities.
- Next, you can make additional selections as to Forum level and Topic level email preferences.
- None: no notifications will be sent for new forums or new topics.
- Watch All: notifications will be sent according to the frequency selected for all forums and topics, and comments, regardless of activity.
- Watch Added Topics Only (Forum) or Watch Replies to My Comments Only (Topic): notifications will only be sent (according to the frequency selected) for new topics in a forum or new replies to your comments on a topic.
Click Done to save any changes. There are three options in the bottom corner of the screen: Done, Save As Draft, and Cancel.
- Done: Your post will be published.
- Save As Draft: Your post will be moved into My Drafts.
- Cancel: You will delete and cancel your post.
Automatic Forum Notifications
- Clicking the Watch icon on a Forum will automatically set your Communication Preference to "Watch All Forums" and your Email Frequency to "As it happens" (if not already set).
- This also happens with the Watch icon on a Topic. It will automatically set your Communication Preferences to "Watch All Topics" and Email Frequency to "As it happens" (if not already set).
Common Pitfalls
- Forgetting to click Done: Notification changes are only applied when you click Done. Choosing Cancel discards your changes — and cancels the post you were working on.