Register Exhibitors- Back Office

Registering exhibitors from the back office gives you the option to select to use your recognized staff credentials- which will override most settings for your registration and will allow you to create an invoice (regardless if invoicing is enabled for your Exhibitors)- or to register on behalf of the exhibitor, using their email to display the appropriate options for them.

Register Exhibitor (as Staff)

1. For the desired event, click the Exhibitors Setup tab.
2. In the Exhibitor Registration link section, click the small plus and select Register Exhibitor (as Staff).

   

3. This will open the exhibitor registration page showing your recognized staff credentials. Click Continue.

   

4. Make the desired exhibitor registration type selections.

   

   
   IMPORTANT! As staff, all attendee registration types will display even if they are not set to display on the page! Your staff credentials will override that setting.
   
   If selecting an exhibitor registration type that includes attendees, the number of attendees will automatically populate in the attendee registration type selected in the exhibitor registration type setup. Make any additional selections here as needed and click Continue.

   

5. Enter the registration information for the Exhibitor. Exhibitors are designed to be associated to businesses, however, if you have an individual purchasing an exhibitor booth, you can enter their name in the Exhibitor/Display Name field. If a Directory is attached to your exhibitor registration type, you can modify the Display Name there as well. Any additional items configured for the Exhibitor registration will appear here for selection. Enter the Primary Contact and any attendees as needed. If there are additional items configured as "For Attendee", you will be able to select them here. Click Continue.

   

6. If there are any additional items available that are configured as "For Overall Registration", you can select them at this point and click Continue. 

   

7. In the Complete Registration section, you may enter a Promo Code if one was set up for the event; you can enter credit card information to pay for the registration; or you can select the "Pay by Invoice" option. You may also need to select the Bill To contact from the dropdown.
   
   IMPORTANT! As staff, you will be able to use the Pay by Invoice option even if it is not enabled for your Exhibitor registration! Your staff credentials will override that setting.

   

8. As staff you may also choose to NOT send the exhibitor their registration confirmation email. Uncheck the Send Event Confirmation Email to Registrant option to prevent GrowthZone from sending that email. The system will note that the registration confirmation was suppressed.
9. Click the Pay Now or Submit button (depending on if a credit card is being used vs an invoice being created) to complete the registration.

If needed, you can now send the exhibitor their invoice.

Register Exhibitor (as Non-staff)

Using this option, the registration process is the same as if you (or the registrant) were using the online/exhibitor registration link option.

1. For the desired event, click the Exhibitors Setup tab.
2. In the Exhibitor Registration link section, click the small plus and select Register Exhibitor (as Non-staff).

   

3. This will open the exhibitor registration page, where you can enter the email of the exhibitor you wish to register and click GO.

   

   
   The system may prompt you for more information if the registrant is not known (i.e. does not have a contact record in GrowthZone).
   Click Continue.
4. Select the desired Exhibitor registration option. The Attendee Registration Options will display with the number of included attendees as soon as the Exhibitor Registration Type is indicated. Add or remove attendees as needed and click Continue.

   

5. In the Registration Information, select the exhibitor from the dropdown. There is a <Someone Else> option if the person making the registration is NOT associated to the company purchasing the exhibitor booth. Exhibitors are designed to be associated to businesses, however, if you have an individual purchasing an exhibitor booth, you can enter their name in the Exhibitor/Display Name field. If a Directory is attached to your exhibitor registration type, you can modify the Display Name there as well. Any additional items configured for the Exhibitor registration will appear here for selection. Enter the Primary Contact and any attendees as needed. If there are additional items configured as "For Attendee", you will be able to select them here.

   

   Click Continue.
6. If there are any additional items available that are configured as "For Overall Registration", you can select them at this point and click Continue. 

   

7. In the Complete Registration section, you may enter a Promo Code if one was set up for the event; you can enter credit card information to pay for the registration; or you can select the "Pay by Invoice" option. You may also need to select the Bill To contact from the dropdown.

   

8. Click the Pay Now or Submit button (depending on if a credit card is being used vs an invoice being created) to complete the registration.