The Goal: Understand how the NAR E-Commerce integration lets you collect and split membership dues, store cards, run autopay, and process refunds directly through GrowthZone.
Before You Begin:
- Your association must be a Real Estate Edition tenant with NAR E-Commerce enabled.
- You need staff permissions to access Real Estate Edition settings under Settings, Real Estate Edition section.
- Have your dues distribution parameters (state and national split amounts) ready.
Step-by-Step Instructions
GrowthZone provides integration with NAR E-Commerce. Through this integration you can:
- Easily handle splits of membership dues. You will have the ability to indicate distribution parameters and NAR will send along those amounts to state and national appropriately.
- Store cards in the back office for future use and allow your members to store cards via the Info Hub.
- Setup autopay for recurring purchases on stored cards.
- Process refunds through the GrowthZone back office.
- Handle declined charges and receive notification of card processing failures.
| IMPORTANT: NAR Ecommerce has periodic maintenance windows. During these maintenance windows, payments that are made will not be accepted by the processor. GrowthZone will temporarily turn off the ability to submit payments. A message will be displayed to let you and your members know, and suggest submitting payment at another time. |
Common Pitfalls
- Submitting payments during a maintenance window: Payments attempted during a NAR E-Commerce maintenance window will not be accepted by the processor. Watch for the on-screen message and have members try again later.