Who is this for? Association staff at REALTOR® associations who manage electronic lockbox key access for agents and offices. These integrations are configured from the Lockbox Settings page under Settings, Real Estate Edition section. Use this index to find the right article for your lockbox vendor — SentriLock or Supra.
Your Learning Curriculum
Follow this chronological path to master your role. Please complete the modules in order.
Module 1: SentriLock
Set up and operate the SentriLock electronic lockbox integration for your association. (Est. Time: 30 mins)
SentriLock - Working with Agents
- → Sentrilock - Activate an Agent
- → Sentrilock - Terminate an Agent's Card Status
- → Sentrilock - Suspend/Terminate an Agent
- → Data Sent to Sentrilock for Agents
SentriLock - Working with Offices
Module 2: Supra
Set up and operate the Supra electronic lockbox integration for your association. (Est. Time: 30 mins)
Supra - Working with Agents
- → Supra - Activate an Agent
- → Supra - Update an Agent
- → Supra - Suspend an Agent
- → Supra - Terminate an Agent
- → Supra - Disable Synchronization of an Agent
- → Data Sent to Supra for Agents
Supra - Working with Offices
Certification Goal: LockBox Integration Administrator
By completing this curriculum, you will be able to set up your association's lockbox vendor integration, manage agent and office card access, and review the synchronization event log to troubleshoot access issues.