You can easily "turn off" a users access to the Info Hub. Disabling access, rather than deleting access, allows the system to reserve this members user name and password, so that you can easily re-enable in the future. This should be used when you wish to temporarily disable a member's access.
IMPORTANT: The Disable option is only available if the user has created their login credentials. If they have not then the Disable button will not be displayed.
- In the individual contact profile tab, click the ellipsis icon in the upper right
and select User Login.
Clicking the User Login option under the more actions ellipsis - This will open the Edit User Access window.
Disabling a member's Info Hub access - Click the Disable button. This will complete the action and the window will close. If you open the Edit User Access window again, you will see that the account has been disabled.
The Edit User Access window showing a disabled Info Hub account