Once a member has registered for an event, they can easily update registration via the Info Hub. Perhaps the member has purchased a table of 8 or a golf foursome and the member wished to add attendee names.
- In the Info Hub, click Events in the left hand navigation.
- Locate and click the event that you wish to update.
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On the event page, click the Update Registration button.
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The event registration page will be displayed.
- Update the registration as desired. You can update the names of registrants and custom fields. If the invoice has not been paid, the member can also adjust the registration types they have purchased.
- If needed, enter Payment Information.
- Click Submit.
Good to know: Registrants can update their registration until the event's end date. Closing registration — whether by the Registration End Date, clearing Enable Registration, or reaching capacity — does not stop updates, and there is no setting that locks registrations before the event.
If you want staff to control changes, use a Staff Only registration type. Registrants on a Staff Only type are asked to contact your organization to make changes. To arrange attendees across tables or teams, see Table/Team Management.