Contacts in your database are organized by status. When a contact is first added to the database its status is set to Non Member. Status will then automatically be changed from one status to another when a specific event occurs (for example you drop a member).
Non Member: Indicates a contact who has never had a membership. When contacts are first added to your database their status will be non-member
Active: Indicates that the contact has an active membership OR is related to an organization/office that has an active membership. The contact status will change from Non-member to Active when you activate a membership OR approve a membership application.
Dropped: Indicates a contact who once had an active membership but that membership was dropped. The status will update when you perform the drop action in the database.
Pending Approval: Indicates a contact who has applied for membership but you have not yet approved. This status is automatically set when a membership application is first received OR if you have chosen pending approval when you activate a membership in the back office.
Suspended (Realtor only): Indicates a contact that you have expressly suspended on the Unpaid Biling tab within the Membership module.
Status is automatically changed by the system and may not be manually changed.
Other Statuses You May See
You may also see Prospect, Trial, Expired, or Lead in status lists and filters. These are legacy statuses that came from older data imports and integrations. Nothing you do in the back office places a contact in one of these statuses, and they can't be set manually.
If a contact shows one of these statuses, it was carried over from an earlier import or integration rather than set by recent membership activity.