If applicable, you can add reactivation fees to past due invoices. Best practice, if you are going to suspend a member, add the reactivation fee to the open invoice first. As a pre-requisite, you will setup a goods/service for the reactivation fee. This fee item MUST be setup of type Late fee. When using accrual accounting, set the goods/service recognition to On Invoice Date. This will ensure that the reactivation fee charge is appropriately accounted for. Date of the reactivation fee will reflect the current date, NOT the invoice date.
- Click Memberships in the left-hand navigation panel
- Click the Unpaid tab
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- Filter the invoices as needed by clicking Show Only or Customized Results. By filtering you are generating the list of members to which you wish to add late fees
- Click the
icon in the Actions column for the desired invoice
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- Select the Add Line Item check-box
- Select a fee item to add to the invoice from the Item list. Only those fee items that you have setup of type Late Fee will be available in the list. The Description and Amount will automatically be populated with the information provided when the fee item was created. This can be over-written as needed.
- Click Apply Changes