The Goal: Understand how the Supra keybox integration works with GrowthZone so you can set up, change, and terminate agent/office lockbox accounts.
Before You Begin:
- You need staff permissions to manage Real Estate Edition settings.
- The Supra integration is configured at Settings, Real Estate Edition section, click Lockbox Settings.
- Synchronization must be enabled for account changes to transfer to Supra.
Overview
Supra has provided keyboxes to the real estate industry since 1955, bringing efficiency to real estate professionals and peace of mind to home sellers.
By integration with GrowthZone, you are able to setup accounts for your agents/office each has to access a lock-box. In addition to activating new accounts with Supra, you will also be able to change the account, and importantly terminate accounts when needed.
When synchronization is enabled, files are transferred to Supra every hour.
Step-by-Step Instructions
- Click Settings in the left-hand rail.
- In the Real Estate Edition section, click Lockbox Settings.
- Set up, change, or terminate the agent/office Supra account as needed.
- Click Save to finalize your changes.
Common Pitfalls
- Expecting instant updates: Account changes are not pushed in real time. Files transfer to Supra hourly, so allow up to an hour for changes to appear.