The Goal: Remove a folder from the Info Hub Shared Files area, including the prerequisite steps to empty the folder before deletion.
Before You Begin:
- Important: The folder must be empty of all files before it can be deleted. The X icon for deletion will not be displayed if the folder contains files. You must either move all files to another folder or delete them first.
Step-by-Step Instructions
Option A: Move a File to a Different Shared Files Folder
- Go to Memberships, Info Hub section, click Shared Files.
- Click the folder from which you wish to move a file.
- For the desired resource, click the ellipsis and choose Edit.
- Choose the destination folder from the Folder drop-down list.
- Click Done.
Option B: Delete a File from a Shared Files Folder
- Go to Memberships, Info Hub section, click Shared Files.
- Click the folder from which you wish to delete a file.
- Click the ellipsis for the file you wish to delete.
- Click Delete Resource.
- Click OK to confirm you wish to delete the file.
- Click Done.
Delete the Folder
- Go to Memberships, Info Hub section, click Shared Files.
- Click the X for the folder you wish to delete.
- Click OK to confirm you wish to delete the folder.
Common Pitfalls
- Delete icon not visible: If the X icon is not showing on a folder, the folder still contains files. Move or delete all files within the folder before attempting to delete it.