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Sentrilock - Activate an Office

Updated

 

The Goal: Activate a specific office in SentriLock so its record syncs to the SentriLock LockBox system automatically.

Before You Begin:

  • You must have a Real Estate Edition database with SentriLock LockBox integration enabled.
  • The office you are activating must have a NRDS ID on its record.
  • You need staff access to view and edit the office’s Real Estate details.

Step-by-Step Instructions

  1. On the desired office record, click the Real Estate tab.
    NOTE: The office must have a NRDS ID.
  2. Click the  icon in the LockBox - SentriLock section.
  3. Click Sync with LockBox.
  4. Select Valid from the Status list.
  5. Enter an External ID, or the field will display the NRDS ID or MLS ID if, during initial setup, you elected to default to one of these IDs.
  6. Click Done. The office record will be sent to SentriLock within five minutes, with no additional interaction on your part.

Common Pitfalls

  • Missing NRDS ID: If the office record has no NRDS ID, the LockBox sync will not complete. Add the NRDS ID to the office before activating.

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