What this does: Connect your existing AffiniPay account to GrowthZone so members’ payments are processed through AffiniPay.
Applies to: GrowthZone AMS, for organizations that already use AffiniPay. AffiniPay may be branded LawPay, ClientPay, CPACharge, DesignPay or AffiniPay for Associations in other systems.
Before you start:
- AffiniPay is available only to organizations that already use AffiniPay (including LawPay, ClientPay, CPACharge and DesignPay).
- Fees apply for using an alternate gateway. Contact gzsupport@growthzone.com; once the fee agreement is signed, GrowthZone creates the AffiniPay gateway for you.
- Have the email address and password for your AffiniPay account ready.
Time needed: About 10 minutes once GrowthZone has created the gateway.
Connect AffiniPay
- Go to Finance, Administrative section, click Billing Settings and select Payment Gateways.
- Find the AffiniPay gateway GrowthZone created and click its edit icon.
- Click Connect with AffiniPay.
- Sign in with your AffiniPay email address and password. Once AffiniPay confirms the login, your account is connected and payments in GrowthZone go through AffiniPay.
What works with AffiniPay
- Stored credit cards, Autopay, and requiring Autopay on a membership type.
- Stored bank accounts, once bank account storage is enabled in your AffiniPay account.
- Refunds go back through AffiniPay.
- Not available: payments through the GrowthZone apps and card reader (these need GrowthZone Pay).
- Reporting on your AffiniPay transactions is in your AffiniPay portal.
If you have more than one AffiniPay account
You can connect only one AffiniPay account from the Payment Gateways page. To add a second account, connect the first one, then contact GrowthZone Support with the account ID of the second account. Support will set up the second gateway for you.
Storing bank accounts
To let members store bank accounts, turn on bank account storage in your AffiniPay account first. The option to store bank account profiles then appears in GrowthZone.
Common pitfalls
- Can’t find the gateway: GrowthZone must create it first, after the fee agreement is signed.
- Card declined or processor questions: contact AffiniPay; they are both your merchant account and gateway.