The following information summarizes what happens to transaction and processing fees in the event of refunds:

• GrowthZone Pay:  The customer is refunded their full amount.  The transaction fees incurred during the initial sale are not reimbursed to your organization. 
• NAR Ecommerce: A full refund will cost the association the transaction fee on the original purchase, since they are refunding the full charge amount, not the amount minus transaction fees.