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Home > Info Hub > Member Access to the Info Hub > Delete User Info Hub Access
Delete User Info Hub Access
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Cheri Petterson
Oct 08, 2024
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Deleting an user's Info Hub access will completely remove ability to login to the Info Hub. In addition, login credentials will be deleted. Should the user require access in the future, they will need to setup a new user name and password. If you are just temporarily removing access, disabling login credentials is recommended.

 

IMPORTANT: The Delete option is only available if the user has created their login credentials. If they have not then the Delete button will not be displayed. 

 

To completely remove a user's access to the Info Hub:

In the individual contact profile tab, click the ellipsis icon in the upper right screenshot and select User Login.

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Clicking the User Login option under the more actions ellipsis

This will open the Edit User Access window.

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Deleting a user's Info Hub access

Click the Delete button. A dialog box will be displayed for you to confirm that you wish to delete access.

screenshot
The Confirmation window

Click OK. The user's Info Hub username and password are now deleted. 

 

NOTE: Deleting access to the Info Hub does not delete the user from the database, it simply removes login credentials for the Info Hub.

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