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Home > Real Estate Edition > NRDS M1 Integration > Office Sub Queue Processing
Office Sub Queue Processing
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The following sub queue updates are supported for Offices:

Add Office: If an office is added, and you are the POE, this would be published to your sub queue. Should the record already exist in GrowthZone, the office record will be updated with the information received.
Change Office: A change office will be published to your sub queue whether you are the POE or a secondary association. If the office record does not exist in your GrowthZone database, it will processed as an Add.
Drop Office: If a drop office is received via the sub queue, GrowthZone will update the office's status to I (Inactive). NOTE: If the status sent via the sub queue is T (terminated), GrowthZone will process this as a change.
Transfer Office: If a transfer office is received, this indicates to the POE that they are no longer the POE. The NRDS information will be updated, and locked down. A subsequent update may be received, indicating that the office is now a secondary office record.

 

Which data is updated in GrowthZone via the sub queue is dependent on whether or not you are the POE for the office


If you are the POE AND the office exists in your GrowthZone database: All changed values from the record will be changed in GrowthZone. This includes any of the profile contact information, as well as the NRDS data. Sync with NRDS is left unchecked.

IMPORTANT: GrowthZone will NOT over-write existing profile information. For Example:
  • An address is provided via the subqueue, GrowthZone will compare the address to an existing profile address.
  • If the address is a match to an existing address, the address will not be added to the record.
  • If the address does not match an existing address, GrowthZone will add the new address on the profile tab.
  • If the address is tied to the NRDS record, for example, as the preferred mail or preferred publication address, this will be updated on the Real Estate tab.

If you ARE the POE and the office does NOT exist in your GrowthZone database

A new record will be added to your GrowthZone database. Sync with NRDS will not be enabled.

If you are NOT the POE and the office DOES exist in your GrowthZone database:

GrowthZone will update changed values for NRDS information ONLY. Address, phone, emails will NOT be changed on the Profile tab. NOTE: Name changes will also not be updated.

If you are NOT the POE and the office does NOT exist in your GrowthZone database (Rare)

If the office does not exist in GrowthZone, and is provided via the sub queue with a status of Active, GrowthZone will create a new record. Best practice is to NOT enter records directly into NRDS. Sync with NRDS will not be enabled.

IMPORTANT: One key update would be if the POE is updated. The AOR could be now the POE or no longer the POE (which would then put in a Secondary office). Sync with NRDS will automatically be unchecked if the POE is changed to something other than you association.

 

The table below describes the fields that are processed through the sub queue for offices.

 

FIELD NAME
OFFICE ID
FRANCHISE ID
PARENT COMPANY ID
OFFICE BUSINESS NAME
OFFICE CORPORATE NAME
STREET ADDRESS 1, STREET ADDRESS 2, STREET ATTN/CARE OF

STREET CITY, STREET STATE STREET ZIP, STREET ZIP + 6

NOTE: This will become a new address in GrowthZone if it does not already exist in the database.
MAIL ADDRESS, MAIL ATTN/CARE OF, MAIL CITY, MAIL STATE, MAIL ZIP, MAIL ZIP + 6
NOTE: This will become a new address in GrowthZone if it does not already exist in the database.
OFFICE AREA CODE, OFFICE PHONE
NOTE: This will become a new office phone number in GrowthZone if it does not already exist in the database.
OFFICE FAX AREA CODE, OFFICE FAX NUMBER
NOTE: This will become a new office fax number in GrowthZone if it does not already exist in the database.
OFFICE STOP FAX FLAG
E-MAIL ADDRESS
NOTE: This will become a new email address in GrowthZone if it does not already exist in the database.
ADDITIONAL PHONE AREA CODE, ADDITIONAL PHONE NUMBER
NOTE: This will become a new phone number in GrowthZone if it does not already exist in the database.
WEB PAGE ADDRESS
NOTE: This will become a new web page address in GrowthZone if it does not already exist in the database.
DISTRICT
OFFICE TYPE
TAX ID
CORPORATE LICENSE
MAIN OFFICE ID
BRANCH TYPE
BILLING OFFICE ID
OFFICE CONTACT-UNLICENSED
OFFICE CONTACT-DR
JOINED DATE (NAR)
STATUS
STATUS DATE
ON ROSTER
STOP MAIL
NM SALESPERSON COUNT
OFFICE PRIMARY INDICATOR
MLS ONLINE STATUS
MLS ONLINE STATUS IS NOT UPDATED
MLS ONLINE STATUS DATE
MLS ONLINE STATUS IS NOT UPDATED
POINT OF ENTRY ID
MLS ID
PRIMARY STATE CODE
JUNK MAIL FLAG
OFFICE CONTACT-MANAGER NRDS ID
OFFICE FORMAL NAME
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