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Home > Event Management > Working with Event Registrations > Register an Attendee from the Back Office
Register an Attendee from the Back Office
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There are several ways to register an attendee from the back office: the Attendee tab's Actions button, the Attendee Setup registration link, and on the Event module event list (card view only).

 

Did you know? Registering an attendee from the back office will recognize your staff login and override any restrictions or settings you may have set for your registrants. For example, you may have invoicing turned off for an event, but if you register an attendee from the back office, you WILL be able to issue an invoice instead of paying immediately with a credit card. To test your settings for actual registrants, open the registration link found on the Attendee Setup tab in an incognito window; this will strip your staff login access from the webpage and give you the "true" registration experience.

 

Attendee tab

  1. For the desired event, click the Attendees tab.
  2. Click the orange Actions button.

  3. Click Add Registration.
  4. Complete the event registration form and payment information as needed.
  5. Send Event Confirmation Email to Registrant: This option is enabled by default. Deselect the check-box if you do not wish to send a confirmation to the registrant. The system will record, for future reference, that the confirmation was not sent.
  6. Click Submit.

 

Attendee Setup tab registration link

  1. For the desired event, click the Attendee Setup tab.
  2. Click the Registration link.
  3. Complete the event registration form and payment information as needed.
  4. Send Event Confirmation Email to Registrant: This option is enabled by default. Deselect the check-box if you do not wish to send a confirmation to the registrant. The system will record, for future reference, that the confirmation was not sent.
  5. Click Submit.

 

Event module, card view

  1. Use the left navigation menu to open the Events module.
  2. Switch to the Card view if needed.
  3. Click the "Ticket" icon on the desired event.
  4. Complete the event registration form and payment information as needed.
  5. Send Event Confirmation Email to Registrant: This option is enabled by default. Deselect the check-box if you do not wish to send a confirmation to the registrant. The system will record, for future reference, that the confirmation was not sent.
  6. Click Submit.
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