You may configure your certification programs to require approval when a contact enrolls. Until approved, the contact's certification status will be listed as Applied. Those staff members who have subscribed to the New Certification Application notification will receive an email (shown below) when a new application is submitted.

You may click the link in the email to open the Certification Tracking tab and follow the instructions below (or access the Tracking tab through the back office).

1. Select Applied in the Quick Filter drop-down list.

   

2. For the desired individual, click the Certification Name link.
3. Select Declined from the Certification Status drop-down list.

   

4. Click Done.