Oct 08, 2024
1426
You can easily "turn off" a users access to the Info Hub. Disabling access, rather than deleting access, allows the system to reserve this members user name and password, so that you can easily re-enable in the future. This should be used when you wish to temporarily disable a member's access.
IMPORTANT: The Disable option is only available if the user has created their login credentials. If they have not then the Disable button will not be displayed.
- In the individual contact profile tab, click the ellipsis icon in the upper right and select User Login.
- This will open the Edit User Access window.
- Click the Disable button. This will complete the action and the window will close. If you open the Edit User Access window again, you will see that the account has been disabled.