Categories are the top-level organization of your forum. Well-defined Categories will help your members find the information they seek and will minimize confusion.
The forum module can have multiple categories, underneath which will be your forum topics. Categories may only be added by staff from the back-office. NOTE: If you have changed the word Forum to a custom term, your term will be displayed in the back-office. The instructions below use the system terminology.
|NOTE: When displayed in the Info Hub Forum, categories will be listed in the order in which they were created.|
- Click Setup in the left-hand navigation panel.
- Click Forum Categories in the Categories section.
- Click the Add button.
- Enter a Name for the category. The name is displayed on the Info Hub Forum page.
- Enter a Description of the category. The description is displayed in the Info Hub Forum page, and should describe the purpose of the category.
- Click Done.