There are several GZ Pay Reports that can be found on the Overview tab of the Billing Module. The following table outlines differences among some of the reports. If you are researching an unknown charge, the GZ Pay Transfers Report followed by the GZ Pay Transfers Detail report provide helpful information. See the Use Case at the end of this article for specific information.
Report Name | What it Contains | Possible Uses |
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GZ Pay Monthly Transfers | Shows transfers/deposits sent to operating bank account. Allows filters to payment gateway, month and year. |
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GZ Pay Transfers Report | Shows specific transfers filterable by date range. Other date filters may be applied. |
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GZ Pay Transfers Details Report | A full report of transfers made by Stripe, customer information, credit card fees, total and gross amounts, credit card fees, and credit card information. |
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GZ Pay Monthly Transfers
GZ Pay Transfers Report
GZ Pay Transfers Detail Report
Use Case: Research Unknown Charges
In the GZ Pay Transfers Report, copy the ID in question. Open the GZ Pay Transfers Details Report and add the Additional Criteria/Filter: Transfer ID, Equals, paste the copied ID. This will populate specific information related to the transfer.