All documentation on rasa.io features and configurations is available in their online knowledge base.

rasa.io Topics:

FAQs

General

Account

Content

Design

Schedule

Support

Analytics

Dashboard Walkthrough and Videos

• FAQs
  • 'Connection Refused' or Other Errors Showing in Browser When Opening Newsletter Links
  • Does rasa.io have an ISO certification?
• General
  • DMARC for Enhanced Email Security
  • How to embed your top articles page on your own website
  • Icon Meanings
  • Why isn't my newsletter in my inbox?
  • Multi-language compatibility
  • Does rasa.io support merge fields?
  • Why aren't my preview emails sending?
  • Customizable Forms
  • How rasa.io Personalizes Content
  • How rasa.io works
  • Educating your audience on how rasa.io works
  • Pushing Send Blog
  • Why didn't my newsletter send?
  • Data Protection and Storage
  • Understanding Unsubscribes
  • GDPR Compliance and rasa.io
  • Google Postmaster: What is it? Why Use it? And More!
  • Troubleshooting Images Not Displaying in Emails
  • A Hard Refresh: What is it? And How to do It?
  • What can I tell my subscribers who aren't receiving my newsletter?
  • How to embed your rasa.io sign-up page on your own website
  • IP Addresses
• Account
  • Anti-Spam Email Requirements and Deliverability Considerations
  • How do I change the name of my newsletter?
  • How can I give others access to my dashboard?
  • Reset Password
  • Overview of Domain Authentication
  • How To Authenticate Your Domain
  • Billing: Updating Payment, Invoice History, and More
  • In-App Notification Center Overview
• Content
  • How to add a Google News Feed as a Source
  • How to create an RSS feed for a Vimeo channel
  • What are the tags on my Upcoming Articles page?
  • How to create an RSS feed for a SoundCloud channel
  • Editing a Source
  • How to add a YouTube channel as source
  • How to Find an RSS Feed for a Podcast
  • Finding an RSS Feed
  • rasa.io Chrome Extension
  • Adding your own Text, Images, or Advertisements
  • Am I allowed to send out content from other websites?
  • Article History
  • How to Use the Content Library
  • How do Sources work?
  • What does the "Boost" lightning bolt button do?
  • Applying and Editing Filters
  • How Upcoming Articles works
  • Article Image Sizes and Warnings
  • What are Sections?
  • Reserve Content: Everything you need to know!
  • Article Ordering - Hierarchy for Super Boosted, Scheduled Content, Boosted and more
  • How does ranking work for Scheduled Content?
  • What does the ChatGPT Beta Feature do?
  • What is Scheduled Content - Images and Text?
  • Using gated or "subscription only" sites as Sources
  • Changing Parameters for Top Articles RSS Feed
  • Leveraging ChatGPT to Identify Sources for Your Newsletter
  • How to Use the New Image Library
  • How to Generate AI Images for Articles in Your Newsletter
  • Content Overview
  • t-rex
  • Understanding RSS Feed Requirements
  • Adding a Topic as a Source
  • How to Use UTM Codes in Scheduled Content to Add Multiple Articles with the Same URL
  • AI Feature: Using AI Text Preferences
• Design
  • Classic Template
  • Big & Bold Template
  • How does Layout work?
  • How do I remove the rasa.io branding in my footer?
  • Template Design Options
  • Newspaper Template
  • How do I edit my address or company information in the footer?
  • How do the Article Settings work?
  • Changing your From Name and From Email Address in Send Settings
  • What are my options for Subject Lines?
  • What are the Images and Text in my Layout?
  • How do I edit the links in my footer?
  • Custom HTML Templates
  • Insights Template
  • Image Sizes and Handling
  • Why Does My Newsletter Look Different in Outlook?
  • Sending a Test Email
  • Display Issues: Why Emails Appear Differently Across Platforms and Understanding Email Rendering
  • Email Safe Font Options in Your Design
  • Alt text
  • What is the Recommended Header Image Size?
  • Can I add videos to my newsletter?
  • How to Use the Template Builder
• Schedule
  • What is the Content Review Cut-off Time?
  • How do I set the time zone for my newsletter schedule?
  • Skipping, Pausing and Cancelling Sends
  • Schedule Overview
• Support
  • rasa.io Support Overview
  • Best Practice: Submitting an Issue to Support
  • Introducing the rasa.io Learning Hub & Community!
• Analytics
  • Opens/Clicks Report & Other Analytics Definitions
  • What are average open and click rates by industry?
  • Other Clicks Report
  • Topics Report
  • What can I do with these analytics?
  • Click to Open
  • Beyond Opens and Clicks: Exploring Deeper Metrics for Newsletter Success
  • AI Knowledge Tier Analytics
  • Segmentation Report
  • Understanding UTM Parameters: A Guide to Tracking Campaign Performance
  • Why am I seeing a sudden spike in opens and/or clicks?
  • Understanding Suspect Clicks and the Suspect Clicks Filter
  • Email Health Report
  • How Is an Open Tracked?
  • What is the Monthly Active Subscribers Report?
  • Analytics Trends: Unusual Click Activity? Here’s What to Focus On or Why Your Email Engagement May Be Higher Than Usual
• Dashboard Walkthrough and Videos
  • Learn all about rasa.io - A complete dashboard walkthrough
  • Preview Overview