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Premium Staff App Benefits Sheet

Updated

Premium Staff App Benefits Sheet 

Overall Benefits 

  • Make your member visits more substantive and meaningful by bringing your ChamberMaster database with you using our Premium Staff App – a fully integrated mobile version of your member management software. 

  • Search for members, prospects, and individuals and view member profiles, web stats, and event activity. 

  • Add new members using your online membership application. 

  • Lookup members’ account balance, recurring fees, and communication notes. 

  • Get directions to members’ addresses and add notes in the communications tab which updates automatically in your ChamberMaster database. 

  • Use the Bluetooth mobile card reader with the Premium Staff App to allow smooth, efficient check-in at events. It is fully integrated with the database so there’s no need to manually enter in payments after your event – saving you hours of back-office labor. 

  • Point of Sale feature to sell one-off items like raffle tickets, silent auction items, t-shirts, and more. 

  • Fully PCI compliant, no PCI compliance/non-compliance fees, and no dreading that 20-40 page packet of paperwork with fees each year. 

  • Select a random prize winner with our random generator using your event registration list. 

  • Linked phone numbers that will open the phone dialer (if device has phone capabilities). 

  • Linked email addresses that will open two email options – email through the software or email directly from the app. 

  • Linked Member Anniversaries on the Dashboard will open to more member details. 

  • Create event billing transactions directly from the app that will automatically update in your database. 

  • View your number of active members, courtesy members, and new/dropped member statistics on the dashboard of the app. 

  • See the number of events for the current week/month and view year-to-date revenue statistics right on your dashboard. 

  • See the number of tasks that may require your attention and approve member applications, hot deals, marketplace items, and events submitted by your members. 

  • An anniversaries section on your dashboard displays the number of members who have join anniversaries in the current month. 

  • Check-in on the app will mark your guests as “actual attendees” in your back office software. 

Key Selling Points 

  • Mobile card reader: Our fully integrated, Bluetooth card reader is Apple pay and chip enabled and connects to a phone or tablet via the staff app. View list of registrants, click the payment icon, and swipe their payments right there! You will no longer need to manually enter in payments after your event because it is fully integrated with your database. 

  • Fully PCI compliant: no PCI compliance fees and no dreaded 20-40 page packet of paperwork each year. 

  • Manage members on-the-go: Search for members, prospects, and individuals with a color-coded directory listing. Tap to call a member, send an email, or get driving directions. 

  • On-the-go member engagement: Stay in touch with your members on-the-go using the community feed. You will be able to see hot deals, jobs, comments made by your members and you’re able to comment as well. The posts you add using the Staff App will automatically be displayed in the Info Hub/MIC. 

  • Sign up members while you’re meeting them with your online membership application: take payments through the payment portal so you don’t need to worry about sending an invoice when you get back to the office. 

  • Event management: Event ticket with QR code is sent when someone registers for your event. You can easily check them in at your event by scanning the QR code with the Premium Staff App and take payment for their registration using the mobile card reader. 

 

Last Updated By: 

Mia Piwowar 

Date: 

August 19th, 2019