The Goal: Deliver generated renewal invoices to members via email or print, using the All Sales/Invoices page in the Billing section.
Before You Begin:
- Renewal invoices must have been generated first. See Generate Invoices for Upcoming (Recurring) Billing.
- Know the date of the renewal invoices you created — you will use this to filter the list on All Sales/Invoices.
Deliver Renewal Invoices via Email
- Go to Finance, Billing section, click All Sales/Invoices. Filter the list to the date of the renewal invoices you created.
- Click the drop-down arrow on the New Invoice button and click Email Invoices/Statements.
- Select Invoice from the Deliver Type drop-down list.
- Select the desired File Format from the drop-down list.
- From the Invoice Template (Override) drop-down, select the invoice template to apply to these invoices. You can select all invoices using the top checkbox or select individual ones.
- If you do not want voluntary fees included on the invoice, enable the Exclude Voluntary option.
- Select a From address from the list.
- Select a Cover Letter Template from the list.
- Enter a Subject and message body if you have not selected a cover letter template.
- Click the checkbox for the invoices you want to email, or click the top-most checkbox to select all.
- Click Done. The selected invoices have now been emailed.
Deliver Renewal Invoices via Print
- Go to Finance, Billing section, click All Sales/Invoices. Filter the list to the invoices you wish to deliver.
- Click the drop-down arrow on the New Invoice button and click Print Invoices.
- Select the desired File Format from the list.
- From the Invoice Template (Override) drop-down, select the invoice template to apply. Select all invoices using the top checkbox or select individual ones.
- Select the desired Cover Letter Template from the list.
- Click the checkbox for the invoices you want to print, or click the top-most checkbox to select all.
- Click Done to download and print the invoices.
Common Pitfalls
- Invoices not appearing in filtered list: Verify the invoice date filter matches the date the renewal invoices were generated.
- Voluntary fees appearing on invoices: Enable the Exclude Voluntary option in the Email Invoices/Statements dialog to suppress voluntary fees from appearing on the emailed invoices.