If applicable, you can add reactivation fees to past due invoices. Best practice, if you are going to suspend a member, add the reactivation fee to the open invoice first. As a pre-requisite, you will setup a goods/service for the reactivation fee. This good service MUST be setup of type Late fee. When using accrual accounting, set the goods/service recognition to On Invoice Date. This will ensure that the reactivation fee charge is appropriately accounted for. Date of the reactivation fee will reflect the current date, NOT the invoice date.
- Click Memberships in the left-hand navigation panel
- Click the Unpaid tab
- Filter the invoices as needed by clicking Show Only or Customized Results. By filtering you are managing the list of those members to which you wish to add a late fee.
- Click Add Late Fees/Suspend Member. Only those members displayed based on your filtering options will be included in the list.
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- Select the Add Line Item check-box
- Select a fee item to add to the invoice. Only fee items that you have setup of type "Late Fee" will be availabled for selection. The Description and Amount will automatically be populated with the information provided when the fee items was created. This can be over-written as needed
- Click Apply Changes. IMPORTANT: The fee will be applied to all invoices displayed on the Unpaid tab, as you have it filtered
Real Estate Edition ONLY: You may also suspend members individually or in bulk when adding late fees