Your system can automatically reactivate suspended members if you have configured rules under Setup > Membership Settings > Real Estate Settings. Within these settings, the Days Overdue to Allow Reactivation setting will drive when members will automatically be re-activated. How this works:
- You have manually suspended a member
- The member pays the overdue invoice
- Your system will check to see if there are additional open invoices. If there a no additional invoices, the member will be reactivated. If there are additional invoices, the system will check if they are overdue and the number of days they are overdue. If the number of days that an invoice is overdue exceeds the Days Overdue to Allow Reactivation setting, the member will NOT be reactivated. If the number of days that an invoices is overdue is less than the Days Overdue to Allow Reactivation setting, the member will be reactivate.
See Define Membership Status to NRDS, MLS, Lockbox Status Rules for further information.