The Goal: Remove an existing directory listing from a member’s contact record so it no longer appears in your online directory.
Before You Begin:
- You need staff permission to edit contacts and manage directory listings.
- Know which contact and which specific directory listing you want to remove — deleting a listing cannot be undone.
Step-by-Step Instructions
- Go to Contacts, click All Contacts, and open the contact you want to edit.
- On the contact’s Overview tab, scroll to the Directory Listings section.
Click the
for the directory listing you wish to remove.
- Scroll to the bottom of the Edit Directory Listing screen and click Delete.
- Click OK to confirm.
Common Pitfalls
- Deleting the wrong listing: A contact can have more than one directory listing. Confirm you are editing the correct one before clicking Delete, since the removal is permanent.