The Goal: Reactivate a previously deactivated fee item so it is available again for billing.
Before You Begin:
- You need staff permission to access billing settings.
- Know the name of the fee item you want to reactivate — deactivated items are hidden by the default Show Active filter.
Step-by-Step Instructions
There may be occasions when you need to reactivate a fee item. To reactivate a fee item:
Go to Finance, Administrative section, click Billing Settings and select Fee Items. The page opens as Saleable Items.
Click the X on the Show Active filter above the list to allow all of your fee items to display.
Click the link for the fee item that you wish to reactivate.
On the Edit Fee Item screen, click Activate Fee Item, then click Done. Activate Fee Item stages the change only; closing the screen with Cancel discards it.
Common Pitfalls
- Can’t find the fee item: Deactivated fee items are hidden by the default Show Active filter. If you don’t see the item you want, clear that filter so all fee items display before searching.