GZ Pay Setup - GrowthZone

To set up GZ pay in a GrowthZone tenant for the first time, please follow the below steps:

Verify that all the tickets for that tenant were merged into one, then CC the other contacts.
 

1. Send HF ticket response using Canned Action : GZ Pay Setup - GrowthZone
   1. This Canned Action walks them through creating the gateway and provides resources for them to review prior to the meeting 
   2. If changing gateways from Auth to GZ pay, please use this article to verify all database changes have been made / discussed with customer in meeting (mass update request may be needed)
      1. If transferring Payment Profiles from Auth to GZ, the customer will work with Auth (less common - they need to pay $250? to Auth. GZ does not charge for this as we do not do anything in the process)
2. During meeting, make sure that:
   1. GZ Pay Gateway is verified
   2. Make sure their GZ Staff App is turned on
   3. Accurate gateway description
   4. They have a POC set for Disputes
   5. Run a test transaction and refund
3. Follow up with meeting recording email