You can add tags to your Organization/Individuals to make it easy to track something specific about that organization/individual. For example, if an individual has expressed interest in volunteering, you could add "volunteer" as a tag. The Contacts Report may be used to generate a report based on specific tags.
It is recommended to use tags should be used in the following situations:
- If the information is intended to be for “internal use” only and is used to segment records into groups. For example: Minority owned, Hot Prospect, Volunteers
- If you wish to track information “temporarily”. For example: You may have a tag called “Hot Prospect”, but would remove this tag if the contact because a member.
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Did you know... Your software allows you to use tags, custom fields and categories. To guide your decision in which to use, see a comparison list here. |
Under Setup > Miscellaneous > Tags you can see a list of all tags and how they are being used in your system. You can also edit the name of a tag or globally delete a tag.
- Click Setup in the left-hand navigation panel.
- Click Tags in the Miscellaneous section.
A list of all current tags and the number of usage (by module) will be displayed.
Edit a Tag globally
- Click Setup in the left-hand navigation panel.
- Click Tags in the Miscellaneous section.
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- Click the tag that you wish to edit.
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- Edit the name of the tag.
- Click Done.
Delete a Tag Globally
- Click Setup in the left-hand navigation panel.
- Click Tags in the Miscellaneous section.
- Click the link for the tag that you wish to delete.
- On the Edit Tag screen click Delete.
- Click OK to confirm the delete.
Add a Tag to an Organization or Individual
- On a contact's Overview tab scroll to the Tags section.
- Click the pencil icon to add a tag.
- On the Add Contact Tag screen type in the tag you wish to add. If the tag already exists in your database it will be available for you to select.
- Click Done.
You can add as many tags as you wish.
Remove a Tag from a Contact
- On a contact's Overview tab scroll to the Tags section.
- Click the pencil icon to remove a tag.
- On the Add Contact Tag screen click the X to remove a tag.
- Click Done.