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In your Email Settings is a section to verify your DNS in GrowthZone. This setup should be completed before you start using GrowthZone to send emails to your members. If your DNS is not verified, you will experience issues in delivering mail to your members, such as GrowthZone-sent emails ending up in a Junk folder or being rejected by email filters or network firewalls.
To see if your DNS is verified, go to Setup > Communications > Email Settings and look for the DNS section.
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Did You Know? If GrowthZone is setting up a new website (GZCMS) for you, the web team will either ask for credentials to perform the verification, or will send instructions on how your webmaster can perform the necessary steps. |
If your DNS is not verified, you will want to work with your email administrator to configure the DKIM, SPF, and DMARC records for your domain, then verify your DNS in GrowthZone. If you are comfortable providing login details for your DNS host, GrowthZone Support will be happy to assist you.
See Setup Sender Policy Framework (SPF) Record and Required DNS Records for Setting Up DKIM with the GrowthZone Database for more information.
