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Home > Tenant to Tenant (T2T) Sync > Tenant to Tenant (T2T) Sync: Changes that Trigger a Sync
Tenant to Tenant (T2T) Sync: Changes that Trigger a Sync
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Triggers

Sync actions are triggered by additions and updates to an active contact record or a membership that has been configured in the Sync Connection. Those changes may occur in the GrowthZone UI, via the Info Hub, though the Contact Import (Enhanced Import Module), membership renewals, and auto-approved and staff-approved Membership Applications.

 

The tables below outlines the changes that will trigger syncs from a Source tenant to a Target tenant or tenants. Changes will trigger a sync when they occur on active contact records and to memberships that are configured in an active Sync Connection.

 

Contact Record Fields:

 

Contact Fields

Individual

Business

Section

Action

Field(s)

✔️

✔️

Header > Edit Business/Individual button

Add/Edit Account Number

Account Number

✔️

✔️

Header > Edit Business/Individual button

Add/Edit Contact Name

  • Org Name
  • First Name
  • Last Name
  • Middle Name
  • Suffix
  • Prefix
  • Common Name
  • Title

✔️

✔️

Header > Edit Business/Individual button

Add/Edit Email

  • Email Address
  • Type

✔️

✔️

Header > Edit Business/Individual button

Add/Edit Phone

  • Phone Number
  • Type

✔️

✔️

Header > Edit Business/Individual button

Add/Edit Site

  • Web Address
  • Type

✔️

✔️

Header > Edit Business/Individual button

Add/Edit Address

All address info

✔️

✔️

Contact Overview > Contact Info

Add/Edit Email

  • Email Address
  • CC Email Address
  • Type
  • Primary

✔️

✔️

Contact Overview > Contact Info

Add/Edit Phone

  • Phone Number
  • Type
  • Primary
  • Note

✔️

✔️

Contact Overview > Contact Info

Add/Edit Site

  • Web Address
  • Type
  • Primary
  • URL Text

✔️

✔️

Contact Overview > Contact Info

Add/Edit Address

All address info

✔️

✔️

Header > (Quick Actions) 

Merge Contact

All contact info from the previous actions

✔️

 

Contact Overview > Related Business

Add

All Business/Org Contact’s Info

 

✔️

Contact Overview > Related Individual

Add

All Individual Contact’s Info

 

 

Membership Fields:

Membership Fields

Individual

Business

Section

Action

Field(s)

✔️

✔️

Left Menu > Memberships

Add

  • Membership type
  • Expiration Date
  • Join Date
  • Status
  • Owner Contact
  • Owner Email
  • Billing Contact
  • Billing Email
  • Spike Contact
  • Primary Contact
  • Primary Contact Email
  • All Related Contact’s info

✔️

✔️

Contact Overview > Membership section

Assign a new membership

  • Membership type
  • Expiration Date
  • Join Date
  • Status
  • Owner Contact
  • Owner Email
  • Billing Contact
  • Billing Email
  • Spike Contact
  • Primary Contact
  • Primary Contact Email
  • All Related Contact’s info

✔️

✔️

Contact Overview > Membership section > menu > Edit Membership window

Upgrade Membership

  • Membership Type
  • Membership Level

✔️

✔️

Contact Overview > Membership section >  menu > Edit Membership window

Downgrade Membership

  • Membership Type
  • Membership Level

✔️

✔️

Contact Overview > Membership section > menu > Drop or Delete Membership window

Drop Membership

 

✔️

✔️

Contact Overview > Membership section > menu > Drop or Delete Membership window

Delete Membership

 

✔️

✔️

Contact Overview > Membership section > menu > Pending Membership window

Review/Approve

 

✔️

✔️

Contact Overview > Membership section > Membership Details window  [click membership name]

Edit

  • MSN Number
  • Primary Contact
  • Billing Contact

 

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