Before You Begin:
- You need access to the Sales Funnel feature and permission to create proposals for a contact.
- Have your sales proposal templates, terms/conditions, and message templates configured ahead of time (these are created in Settings). Setting up a proposal is a two-step process: create the proposal, then add the pricing details.
- Know which membership type(s) and fee items this proposal should include.
Step-by-Step Instructions
The sales proposal is a key step in your sales process. For example, for a new membership opportunity you may create a proposal for each membership type they could select. When you create a sales proposal in the database, you are also creating an online sign-up page. Your prospect will be able to view and accept the proposal directly from the online page.
Step One — Create the proposal
- Go to Contacts, click Sales Funnel.
- Click the contact for which you wish to create a proposal(s).
- Click the Proposals tab.
Click the Add button.
- On the Add/Edit Sales Proposal screen, configure the following:
- Name: Name this proposal.
Valid Until: Enter the date when the offer in your proposal will expire. When you create a proposal, you are also creating an online sign-up page. Once the proposal expires, the prospect would still be able to view the proposal online, but would no longer be able to accept.
NOTE: If needed, you will be able to come back to this setting and change this date to re-activate the form.- Sales Proposal Template: Select a template. Prior to setting up a proposal, you will create proposal templates in Settings. The list will be populated with any sales proposals you have used previously.
- Terms/Conditions: Select the terms and conditions that they will need to agree to in order to accept this sales proposal. For example, if this is a membership opportunity, you may have a list of terms that they must agree to in order to be an active member of your organization. The list will be populated with previously configured terms and conditions. Additional terms and conditions may be created under Settings.
- Message Template: The message template would include the information that you want to display on the sign-up page. If you have a common set of instructions that you use frequently, you can create a standard message template on the Settings page; or you can enter text into the Message On Sign Up Page.
- Confirmation Template Override: If you wish to use a unique confirmation template, and override the template you have set as default, select the desired template.
- (Optional) Membership Type/Level: For reporting purposes, you can choose the membership type associated to this proposal. This does not display on the proposal itself, but would be a way of analyzing the types of sales you are making.
- Click Done to save the new proposal.
| NOTE: You may create more than one proposal for an opportunity. For example, if this is a membership opportunity, you may create a proposal for a General Membership, and perhaps an Enhanced Membership. |
Step Two — Set up the pricing details
Step two of the Sales Proposal process is setting up the pricing details.
- Select the Proposals tab.
Click the
icon in the actions column for the desired proposal.
On the Sales Proposal Items screen, click the Add button.
- Select the Membership Type and, if applicable, Level for this proposal. The Fee Items associated with the type will automatically be populated. This pricing may be overridden if you are customizing this quote.
- OR
- If you wish to assign Fee Items manually, select the
icon for One Time Fees and/or Recurring Fees to assign the desired Fee Items. You may add as many Fee Items as needed.
- Add additional fee items as needed by clicking the
icon.
- Once you have added all fee items, click Done to save the pricing for this proposal.
Common Pitfalls
- Forgetting the Valid Until date: Once a proposal expires, the prospect can still view it online but can no longer accept. If the offer should remain open, return to the proposal and update the Valid Until date to re-activate the sign-up form.
- Templates not built first: The Sales Proposal Template, Terms/Conditions, and Message Template lists only show items you have already configured in Settings. Set these up before creating the proposal so the right options are available.