The Goal: Find the right GrowthZone Pay article fast. Articles are grouped by what you are trying to do — get set up, take payments, handle refunds and disputes, reconcile your deposits, or run a report.
New to GrowthZone Pay? Start with these two
Get your gateway live and your settings right before you take your first payment. Everything else builds on these.
- → Set Up GrowthZone Pay
Apply for and activate your gateway, connect your deposit account, and verify you are ready to process. - → GZ Pay Settings
The settings that control how payments behave day to day, including who is notified when something needs your attention.
Jump to a Section
- Start Here — How GrowthZone Pay Works
- Set Up & Configure Your Gateway
- Take Payments
- Refunds
- Disputes & Chargebacks
- Deposits, Payouts & Reconciliation
- GrowthZone Pay Reports
- The GrowthZone Pay App (In-Person Payments)
- Webinars & Video Tutorials
Start Here — How GrowthZone Pay Works
- Is Storing Cards and Bank Accounts with GrowthZone Pay Safe?
- GrowthZone Pay Prohibited and Restricted Businesses
- Canadian GZ Pay and Stripe Requirements
- Zero Fee Payments Overview
Set Up & Configure Your Gateway
Work through these once when you activate GrowthZone Pay, then revisit only when something changes.
- Set Up GrowthZone Pay
- Verify Status of Payment Gateway
- GZ Pay Settings
- Change GrowthZone Pay Deposit Account
- Split Payment Gateways
- Configure Gateway Notifications for Disputes/Charge Failures
- Methods of Payment
Take Payments
Accept a Payment
- Accept a Credit Card Payment (Integrated)
- ACH Payments
- Entering an ACH Payment into the Back Office
- Accept Payments at Events using the Staff App
Stored Cards & Autopay
- Store Credit Cards in the Back Office
- Store Credit Cards in the Info Hub
- Assign Payment Profile to Recurring Fees (Setup Autopay)
- Invoice Processing for Stored Payment Profiles
Refunds
- Understanding the Refund Process
- Process Refunds - Credit Card Processing - Integrated
- GrowthZone Pay - Cancelling a Refund
- How Transaction and Processing Fees Work in the Event of Refunds
Disputes & Chargebacks
Disputes are deadline-driven — a dispute with no response filed by its due date is lost automatically. Set your notifications up before you need them.
- GrowthZone Pay Disputes
- Respond to a Dispute in Payments Hub
- Dispute Troubleshooting
- Configure Gateway Notifications for Disputes/Charge Failures
- Subscribe to Automated Staff Notifications
Deposits, Payouts & Reconciliation
- GrowthZone Pay Deposits
- Payouts from GrowthZone Pay Credit Card Transactions
- GZ Pay Monthly Transfers
- Record GrowthZone Pay Transaction Fees with QuickBooks
- Record GrowthZone Pay Transaction Fees with QuickBooks - Intuit Link
- 1099-K FAQ
GrowthZone Pay Reports
- GZ Pay Reports
- GZ Pay Monthly Statement
- GZ Pay Transfers Details Report
- Accounting Summary Payments Report
- Payment Processing Report
- Stored Payment Profiles Report
- Recurring Billing Report
The GrowthZone Pay App (In-Person Payments)
- CONTENTS - GrowthZone Pay App
- GrowthZone Pay App Overview
- GrowthZone Pay App: Accepting Payments
- GrowthZone Pay App: Configure your Fee Item(s)
- Order Card Readers for GrowthZone Pay App
- GrowthZone Pay App Videos