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Home > Event Management > Working with Events > Use Case: Free Member with Paid Guest Setup
Use Case: Free Member with Paid Guest Setup
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Let's say you have an event where members will be registering and can also register a guest. The member's ticket is free, but the guest ticket is charged a fee. Our first instinct is to use member and non-member registration types, right? But here's the catch:

 

Attendee registration types are not able to authenticate based on each individual being registered; rather, it uses the person creating the registration as the default. This means if a member goes and enters their email, the system recognizes they are a member, and they are registering both themselves and a guest, GrowthZone cannot force the member to purchase a non-member registration type. It will allow the member to purchase a member-only registration type for their non-member guest.

 

That being said- discounts DO validate on an individual attendee basis. So our solution?

 

Set up a Membership Type Discount for a full price registration type.

 

The setup becomes:

Then, when the member enters their email in the Contact Information section and they are recognized as a member, they can select as many tickets as needed. If they register themselves and add their nonmember guest, the system will grant the member the discounted ticket price (in this case, $0.00) and charge the full amount for the nonmember guest.

 

The Attendee Setup tab would look a little like this:

A single paid registration type and a member discount
The Simple Paid Registration Type setup options.

See Add a Simple Paid Registration Type for more information.

The Membership Type Discount setup options.

See Membership Type Discounts for more information.

 

The member goes to the registration page and enters their email address to validate:

A contact validated as a member

They select their registration option:

And enters the attendee information:

Abby and her nonmember guest Jonathan

The member receives the full discount (in this case, a $0 ticket) and their guest pays the full registration cost.

Abby has to enter her CC info to pay for her guest.
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