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Home > Billing > Billing Functions > Change an Invoice
Change an Invoice
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Best practice for managing an invoice that needs to be changed is to void the original invoice and recreate the invoice. While it is not best practice,  you do have the ability to make changes to the line items on an invoice.

 

You will not be able to change the invoice if:

 

  1. On the contact's Billing tab, click into the invoice number
  2. Make the desired changes. You will not be able to change the existing line items or the amount of those line items. You will need to remove the line item and then add new line items.
  3. Click Done. 

 

NOTE: If your system is set to Best Practice Mode you will not be able to change the invoice as described above. You will use the Edit Invoice functionality. See Edit an Invoice (BP Mode) for further information. 
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