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Instructions and Confirmation Messaging
When setting up your event you will be able to customize the instructions for registration as well as the confirmation page displayed after registration is completed. copy and paste. Modify height and width if desired. On the event's Attendee Setup tab, scroll to the Instructions and Confirmation Messaging se…
Cancel an Event Registration
You can cancel a registration from the Attendees tab. For an Individual Registration For a registration with a single contact (i.e. there is only one person associated to the registration ID), you can use the ellipsis in the Actions column to cancel the registration. * Click on the three dots in the Act…
Manage your Exhibitors
If you are using the Expo module, you can add and manage exhibitors to your events on the Event page. The Expo module allows you to easily manage every aspect, including: * Create and publish your exhibitor event page * Accept on-line exhibitor registrations * Manage payments for exhibitors * Assign booths, …
Send Email to Event No-Shows
After your event has taken place and you've checked in all your actual attendees , you may want to communicate with contacts that registered but did not attend your event. To send an email to registrants who did not attend the event: * Select the event Communication tab. * Next to the Log Note button, clic…
Issue a Partial Refund
The Payments tab will display a list of all payments you have received. From this tab, you will be able to do a partial refund. NOTE: If you are working with an event registration and are trying to correct an incorrect registration type, issuing the partial refund is the LAST STEP in that process. Unapply the…
Send Missing Attendee Name Reminder
As an event manager that needs to get name tags printed out prior to the event, you can send out an email to the main contact for a registration that will remind them of any names they haven’t yet filled in, and ask them to update their names. IMPORTANT: This option is only available for Table/Team Registration …
Event Sponsor Management
The Sponsors part of the Sponsor/Ads module allows you to set up sponsor display benefits and tie those benefits to an event sponsorship. * Changing Sponsor Terminology * Set up Sponsor Display Options * Set Up Sponsor Registration Options * Set Up Sponsor Registration Types * Set Up Sponsor Confirmation Mess…
Pre Sold Sponsorships: Accounting Best Practices
You hold a summer community celebration every year, and it’s common for event sponsors to pay for their sponsorships early, before you even get the event set up in GrowthZone. So you set up an invoice and apply the payment (or take a payment online) and go on with business as usual until you finally get the event set…
Register an Attendee from the Waiting List
* For the desired event, click the Attendees tab. * Click Actions in the Actions column for the person you wish to register. To find those on your waiting list, select Waiting List from the Show Only drop-down list. * Select Register . NOTE : Do not select Update Registration . This option should only…
Events Use Case: Register on Behalf of Others
Are you not attending an event, but need to register and pay for others? The GrowthZone registration form was designed with the assumption that one of the attendees or their organization would be paying, but this is not always the case! Here is how you can register and pay on behalf of others. * Access the …
