The Goal: Review and approve web content that members have submitted through the Info Hub so it can be made public on your website.
Before You Begin:
- Members enter web content via the Info Hub. Members given Full Control overall to the Info Hub, or Full Control to Info Hub Web Content, may submit web content without requiring approval. A member with Create access to Info Hub Web Content may enter web content, but your approval is required before it is made public. See Setup Info Hub Access for more on assigning permissions to your members.
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Association staff responsible for approving web content should subscribe to the User Created or Modified Web Content email notification. As soon as a member submits web content, a notification is sent to the staff who can then go to the Web Content module to approve the content submission.
For example, the email below is sent when a new hot deal is added via the Info Hub.

Step-by-Step Instructions
- Go to Marketing & Communication, click Web Content.
- Click the tab for the appropriate web content. For example, click Hot Deals. NOTE: Hot Deals in this example is the customization for the Coupon Deals content type. The tab in your software will display the name that you have entered for the coupon deals content type. The Hot Deals tab will display all of your hot deals, and the Content Status column displays the current state of the hot deal.
- Click the title of the hot deal you wish to approve.
On the edit screen, you can review the submission, make edits, and approve the submission.
- To approve the status of the submission, click the Content Status drop-down.
- Click Approved.
- Click Save.
| NOTE: After staff approve web content, the Web Content Approved automated message will be sent to the user who submitted the content. |
Common Pitfalls
- Forgetting to set Content Status to Approved: Editing and saving a submission does not publish it. You must set the Content Status drop-down to Approved and then click Save, or the content will remain hidden from the public.