The Goal: Designate a staff member or member as a Community Group Admin so they can moderate a synced list/committee group in Community.
Before You Begin:
- You need access to manage lists/committees in your database.
- Have the list/committee identified, and the contact you want to promote already added to it. If needed, add the individual to the list/committee first.
- Keep in mind: Community Site Admins must be GrowthZone staff, while Community Group Admins can be staff or designated members.
Community Site Admins are typically staff members; Community Group Admins can be staff or designated members.
Step-by-Step Instructions
- Go to Contacts, click All Lists/Committees.
- Open the list/committee you wish to add a Group Admin to.
- Click the Contacts tab of the list/committee.
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Find the contact you wish to set as a Group Admin and select the Edit option on the far right for that individual.
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In the Edit List/Committee Contact window, click the Role in Community Group dropdown and select Admin.
- Click Done to save.
GrowthZone syncs changes to lists synced with Community in near-real time; the change should be applied to that individual's profile within minutes. When they log in to Community, they will have access to the moderation features for that group.
Common Pitfalls
- Contact not on the list yet: You can only promote someone to Group Admin if they are already a contact on the list/committee. Add them to the list/committee first, then return to the Contacts tab to edit their role.