Before You Begin:
- Your Community integration must be active, and you need access to your Community site URL (found at Settings, Integrations section, click Community).
- Members must have set up their Info Hub login account in order to access Community; they can use the “Create an Account” link if they have not done so yet.
Step-by-Step Instructions
There are several ways to direct your members to log in to Community. Choose whichever method best fits how you communicate with your members.
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Info Hub: the “Open Community” Link. The first option is to enable the “Show Community Option in Info Hub” option in the list that is synced to Community. This will display a Community icon next to the synced list in the Lists/Committees area of the member’s My Info section of the Info Hub.
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Info Hub: Navigation Link. With the ability to add custom links to your Info Hub navigation, you can create a link to your Community site for your members that doesn’t require them to open their My Info tabs. You can find this link at the Community page under Settings, Integrations section.
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General Link to Community. By using the URL to your Community site — found at the Community page under Settings, Integrations section — you can add this link to your website, to emails, to your email signature, anywhere you can add a URL. This link will bring anyone to the Community login, where they can enter their Info Hub username and password to access the Community site for your members.
Common Pitfalls
- Member has no Info Hub login: If the member has not set up their Info Hub login account, the Community link will not let them in. Have them use the “Create an Account” link to set up their login, then click the link to Community again to log in.