The Goal: Customize the messaging your attendees see when registering for an event — the confirmation email template, the on-screen confirmation message, and the registration instructions.
Before You Begin:
- You need event-editing permissions for the event you want to configure.
- Have any custom email template ready if you plan to select one just for this event (see Event Automated Messaging).
- When setting up your event you will be able to select a custom confirmation email template, customize the confirmation page displayed after registration is completed, and enter instructions for registration.
Microlearning Overview
Step-by-Step Instructions
- Go to Events & Learning, Events section, click All Events, then open the event you want to configure.
- On the event’s Attendee Setup tab, scroll to the Attendee Messaging section. Click the pencil icon to edit.
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Confirmation Email Template (optional): Select an email template of your own if you’d like a unique confirmation email just for this event. Select the blank option in the drop-down list to return back to using the default template.
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Event Confirmation Message: Text entered in the Confirmation Message section will display on the event registration confirmation page.
On the Confirmation page:
In the Confirmation email:
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Attendee Registration Instructions: You can give specific directions as to registration processes and procedures here; this field will display directly above the registration types available for the contact on the event registration page.
On the registration page:
- Click Save to finalize your changes.
Common Pitfalls
- Editing the wrong messaging field: The confirmation email template, the confirmation message, and the registration instructions each appear in a different place for the attendee. Confirm you are editing the field that matches where you want the text to show before saving.