Hello Paul,
Thank you for all of the examples. In checking the syncs for these contacts, I am seeing there are two scenarios happening with the CoreLogic sync. The first is the sync is being sent to CoreLogic, CL does not pick up the change, and GrowthZone retries and is successful. A good example of this is Jeannie Mayfield. Here is a screenshot of her sync where you can see the original was sent on 5/2 but it was not accepted by CL until a second attempt was done on 5/3- https://www.screencast.com/t/WytuQuz5b9G
The other scenario I am seeing is where the sync pushes the data initially but CoreLogic is not picking it up. GrowthZone does not try to resend the data. There was just a change released by the Development Team where they added more logic for the system to retry more often if CoreLogic is not picking up the initial data. An example of this would be Donna Munson. I can see we sent the Data on the 2nd but there was not a second attempt at sending the data. Here is a screenshot of that- https://www.screencast.com/t/omBEiNu1e
The fix put into Development can be seen in action with Robert Marquardt. In the following screenshot, you can see the multiple attempts for us sending the information to Corelogic before it is picked up on the 16th.- https://www.screencast.com/t/c7DnmpaOTxp4
With the fix in place, I would like to take a look at any new examples that would come up. Would you mind replying back to me if you do not see the sync happen within a day? It should not take that long, but I will work with CoreLogic to see if there is anything we can do from our side to help them accept them quicker.
Thank you,
Thank you for all of the examples. In checking the syncs for these contacts, I am seeing there are two scenarios happening with the CoreLogic sync. The first is the sync is being sent to CoreLogic, CL does not pick up the change, and GrowthZone retries and is successful. A good example of this is Jeannie Mayfield. Here is a screenshot of her sync where you can see the original was sent on 5/2 but it was not accepted by CL until a second attempt was done on 5/3- https://www.screencast.com/t/WytuQuz5b9G
The other scenario I am seeing is where the sync pushes the data initially but CoreLogic is not picking it up. GrowthZone does not try to resend the data. There was just a change released by the Development Team where they added more logic for the system to retry more often if CoreLogic is not picking up the initial data. An example of this would be Donna Munson. I can see we sent the Data on the 2nd but there was not a second attempt at sending the data. Here is a screenshot of that- https://www.screencast.com/t/omBEiNu1e
The fix put into Development can be seen in action with Robert Marquardt. In the following screenshot, you can see the multiple attempts for us sending the information to Corelogic before it is picked up on the 16th.- https://www.screencast.com/t/c7DnmpaOTxp4
With the fix in place, I would like to take a look at any new examples that would come up. Would you mind replying back to me if you do not see the sync happen within a day? It should not take that long, but I will work with CoreLogic to see if there is anything we can do from our side to help them accept them quicker.
Thank you,