The Goal: Configure the default From email address so that automated messages sent by your GrowthZone software (for example, the confirmation sent when a new application is submitted online) come from an address that belongs to your organization.
Before You Begin:
- You need staff access to the Settings area under Marketing & Communication.
- Have ready the organization email address you want to use as the default sender for automated messages.
Microlearning Overview
Step-by-Step Instructions
- Go to Marketing & Communication, Communication section, click Settings and select Email Settings.
- In the Default From Email Address field, enter the address to be used by default when emails are sent from your organization.
- Click Done.
Common Pitfalls
- Using a personal or unverified address: Set the default From address to a monitored organization mailbox. Personal or unverified addresses can hurt deliverability and leave member replies going to the wrong place.