The Goal: Enable the Info Hub Forum so your members can participate in member-only discussions.
Before You Begin:
- You need staff permissions to manage Forum settings.
- Have your Categories and Forums set up.
- Confirm that the proper access-level permissions are assigned to your participants.
- NOTE: If you have customized the term “Forum” under System Terminology, your custom term will be displayed rather than “Forum” in all locations in the software. The instructions below use the standard system terminology “Forum”.
Step-by-Step Instructions
- Click Settings in the left-hand rail.
- Go to Settings, Advanced Settings section, click Forum General Settings, and review the suggested items.
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Click Enable Forum.
- (Optional) Select a Terms and Conditions for Forum if you wish members to agree to it prior to giving them access to the Forum. See Set Up Your Terms & Conditions for more information.
- Click Save.
Common Pitfalls
- Enabling before setup is complete: If Categories, Forums, and access-level permissions are not configured first, members may see an empty or inaccessible Forum. Confirm these are in place before clicking Enable Forum.