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Issue a Partial Refund
The Payments tab will display a list of all payments you have received. From this tab, you will be able to do a partial refund. NOTE: If you are working with an event registration and are trying to correct an incorrect registration type, issuing the partial refund is the LAST STEP in that process. Unapply the…
Benefit Tracking Tips and FAQ's
Benefit Tracking Tips Create and Use Benefit Item Categories Benefit Items can be assigned to one or more benefit item categories. These categories can be created by you to organize your benefits further. Having your benefits categorized will provide a nice way to group your items in the Benefit Usage Report and th…
Send Missing Attendee Name Reminder
As an event manager that needs to get name tags printed out prior to the event, you can send out an email to the main contact for a registration that will remind them of any names they haven’t yet filled in, and ask them to update their names. IMPORTANT: This option is only available for Table/Team Registration …
Event Sponsor Management
The Sponsors part of the Sponsor/Ads module allows you to set up sponsor display benefits and tie those benefits to an event sponsorship. * Changing Sponsor Terminology * Set up Sponsor Display Options * Set Up Sponsor Registration Options * Set Up Sponsor Registration Types * Set Up Sponsor Confirmation Mess…
Pre Sold Sponsorships: Accounting Best Practices
You hold a summer community celebration every year, and it’s common for event sponsors to pay for their sponsorships early, before you even get the event set up in GrowthZone. So you set up an invoice and apply the payment (or take a payment online) and go on with business as usual until you finally get the event set…
Update Event Registration via the Info Hub
Once a member has registered for an event, they can easily update registration via the Info Hub. Perhaps the member has purchased a table of 8 or a golf foursome and the member wished to add attendee names. * In the Info Hub, click Events in the left hand navigation. * Locate and click the event that you wish to…
Benefit Tracking Helpful Videos
Helpful Videos * Benefit Tracking Overview : 7 min video * Event benefit setup and use : 4 min video NOTE: This video was recorded prior to December 2024. This means there are a few new features added. We now have the ability to allow benefits to be available to a registrant without logging in, but instea…
Register an Attendee from the Waiting List
* For the desired event, click the Attendees tab. * Click Actions in the Actions column for the person you wish to register. To find those on your waiting list, select Waiting List from the Show Only drop-down list. * Select Register . NOTE : Do not select Update Registration . This option should only…
Events Use Case: Register on Behalf of Others
Are you not attending an event, but need to register and pay for others? The GrowthZone registration form was designed with the assumption that one of the attendees or their organization would be paying, but this is not always the case! Here is how you can register and pay on behalf of others. * Access the …
Checking in Event Attendees with the GrowthZone Staff App
The GrowthZone Staff App makes it easy for your staff to check-in event attendees. In addition to checking in your attendees, staff will be able to accept payment for open registration invoices, and see the registration type and the additional items the attendee has purchased. NOTE : Mobile readers are only compat…
