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Send Email to Event No-Shows
After your event has taken place and you've checked in all your actual attendees , you may want to communicate with contacts that registered but did not attend your event. To send an email to registrants who did not attend the event: * Select the event Communication tab. * Next to the Log Note button, clic…
Issue a Partial Refund
The Payments tab will display a list of all payments you have received. From this tab, you will be able to do a partial refund. NOTE: If you are working with an event registration and are trying to correct an incorrect registration type, issuing the partial refund is the LAST STEP in that process. Unapply the…
Benefit Tracking Tips and FAQ's
Benefit Tracking Tips Create and Use Benefit Item Categories Benefit Items can be assigned to one or more benefit item categories. These categories can be created by you to organize your benefits further. Having your benefits categorized will provide a nice way to group your items in the Benefit Usage Report and th…
Send Missing Attendee Name Reminder
As an event manager that needs to get name tags printed out prior to the event, you can send out an email to the main contact for a registration that will remind them of any names they haven’t yet filled in, and ask them to update their names. IMPORTANT: This option is only available for Table/Team Registration …
Event Sponsor Management
The Sponsors part of the Sponsor/Ads module allows you to set up sponsor display benefits and tie those benefits to an event sponsorship. * Changing Sponsor Terminology * Set up Sponsor Display Options * Set Up Sponsor Registration Options * Set Up Sponsor Registration Types * Set Up Sponsor Confirmation Mess…
Pre Sold Sponsorships: Accounting Best Practices
You hold a summer community celebration every year, and it’s common for event sponsors to pay for their sponsorships early, before you even get the event set up in GrowthZone. So you set up an invoice and apply the payment (or take a payment online) and go on with business as usual until you finally get the event set…
Events Use Case: Register on Behalf of Others
Are you not attending an event, but need to register and pay for others? The GrowthZone registration form was designed with the assumption that one of the attendees or their organization would be paying, but this is not always the case! Here is how you can register and pay on behalf of others. * Access the …
Event Invitations & Other Communications
The Events Module provides a variety of ways to manage your event attendees, starting with sending invitations all the way through your post-event reports. Templates have been designed to help you easily communicate new events to your members, resend emails, send reminders, etc. copy and paste. Modify height and wi…
Sponsors and Ads Tutorial Videos
Webinars * Sponsors and Sponsorships (45 mins.) Sponsors and Sponsorships Handout The Basics * Setting up Sponsorship Levels * Setting up Sponsorship Registration Types Advanced/Related Topics Sponsor setup and management documentation is found in Event Sponsor Management .
Update Event Registration via the Info Hub
Once a member has registered for an event, they can easily update registration via the Info Hub. Perhaps the member has purchased a table of 8 or a golf foursome and the member wished to add attendee names. * In the Info Hub, click Events in the left hand navigation. * Locate and click the event that you wish to…
