The Goal: Understand the business rules GrowthZone enforces when creating, adjusting, and reporting M1 Financial records, so dues are reported correctly and rejected entries are avoided.
Before You Begin:
- Your association must have the Real Estate Edition enabled with an active M1 connection.
- M1 connection details are configured at the M1 Settings page — go to Settings, Real Estate Edition section, click M1 Settings.
- Confirm that the member, the Office ID, and the Primary Association ID are active in M1 before reporting a Financial record.
Step-by-Step Instructions
- National dues can only be sent once a year (associations are not supposed to allow them to be paid monthly and M1 will not accept monthly reported National dues payments), on the date they are paid. Other dues, such as state and local, can be sent monthly, quarterly, or yearly, on the date they are paid.
- GrowthZone will track if dues are paid late, and report to M1 accordingly.
- You cannot change or delete an existing Financial record. Similar to an accounting general ledger entry, once it is posted you cannot delete it. You can only add an adjusting entry.
- The key for a Financial records, in M1, is the Member ID, Incurring Member ID, Payment Type, Billing Year, Dues Paid Date, Amount and Sign (ie. you can have two records with same member ID, Payment Type, Billing Year, Dues Paid Date and Amount as long as one Amount is ‘positive’ (45.00) and one is ‘negative’ (-45.00). M1 will check for duplicates by looking at a combination of these fields.
- Adjusting Entry: to add an adjusting entry you would add a financial record with the same Member ID, Incurring Member ID, Payment Type and Billing Year as the original entry. In the Payment Amount field you would have a – (minus sign) in front of the amount you are adjusting. The Dues Paid Date can be different than or the same as the original Dues Paid Date.
- M1 will not accept a Financial record for an inactive member. The member’s status must be A, P or S in M1. M1 will also check that the Office ID is an active office in M1 and that the member is a member of the association in the Primary Association ID field.
Common Pitfalls
- Reporting National dues monthly: M1 will reject monthly-reported National dues. Send National dues only once a year, on the date paid.
- Trying to edit or delete a posted record: Posted Financial records cannot be changed or deleted — add an adjusting entry (a matching record with a minus sign on the amount) instead.
- Reporting against an inactive member or office: M1 rejects records when the member status is not A, P, or S, when the Office ID is inactive, or when the member is not tied to the association in the Primary Association ID field.